We are currently based in the state of New York, USA.
Not much! They are both semi-soft substances typically made from oils and waxes and applied topically to the skin. A salve is generally used to solve some sort of problem, while a balm is generally used to offer some sort of protection. Sometimes these uses are interchangeable with a product.
The oils in both a salve and a balm can also be infused with plant materials to give additional benefit and the waxes can come from a variety of sources.
For our purposes here, an infusion refers to fresh or dried plant material placed in an oil and allowed to carefully steep until the beneficial effects of that plant are extracted. Our oils are shaken daily with attention and typically steep for a minimum of a month in a nice warm place before they are pressed and ready for use in our products.
You may request to work directly with us to design your own personal product. Send us an inquiry about what your needs are, what you are looking to achieve, size and format of what you need, and we can work with you to provide a suitable consult within the parameters of our access and stock of materials. Please note, we are not a contract manufacturer or private label. We are a teeny, tiny, handmade business with limitations to our production line. Custom products are specifically for folks who have a personal request for a product. We offer this service not only to serve you but to get a grasp of the needs out there.
If a product is defective or damaged in transit, we will happily replace or exchange it for another.
We seek to stay as close to our sources as we can. Wherever possible we are growing or ethically wildcrafting the plant materials we use. We use ingredients from communities as physically close as possible to where we live and with whom we are familiar. If you have specific questions about material origins, please don't hesitate to get in touch!